Privacy Policy

Last updated: 17/06/2026

1. Introduction

Aegir Digital (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal data when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Aegir Digital
Gainsborough, Lincolnshire, United Kingdom
Email: hello@aegirdigital.com

We are the data controller responsible for your personal data.

3. What Data We Collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Company information
  • Any information submitted via contact forms or support requests

Automatically collected data:

  • IP address
  • Browser type and version
  • Pages visited and usage data
  • Cookies and tracking data

Service-related data:

  • Domain registration details
  • Hosting account details
  • Email service configurations (where applicable)

4. How We Use Your Data

We use your personal data to:

  • Provide and manage our services (hosting, domains, development)
  • Process payments and invoices
  • Communicate with you about your account or services
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – to deliver services you have purchased
  • Legitimate interests – to improve services and maintain security
  • Legal obligation – to comply with UK law (e.g. tax requirements)
  • Consent – where required (e.g. marketing emails)

6. Sharing Your Data

We may share your data with:

  • Domain registrars (for domain registrations)
  • Payment processors
  • Hosting infrastructure providers
  • IT and support service providers
  • Legal or regulatory authorities (if required by law)

We ensure all third parties respect your data and comply with UK GDPR.

7. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequacy decisions

8. Data Retention

We retain personal data only for as long as necessary:

  • While you are a customer
  • To comply with legal obligations (e.g. HMRC requires records for 6 years)
  • To resolve disputes or enforce agreements

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: hello@aegirdigital.com

10. Cookies

We use cookies to:

  • Ensure the website functions properly
  • Improve user experience
  • Analyse website traffic

You can manage cookie preferences via your browser settings.

(You may need a separate Cookie Policy for full compliance.)

11. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Access controls
  • Regular security updates

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this policy or your data:

Email: hello@aegirdigital.com
Address: Gainsborough, Lincolnshire, UK

Aegir Digital